Urban Tribe London Classic Distressed Look Snap Back Cap

At Urban Tribe London, we strive for your satisfaction. If for any reason you're not completely satisfied with your purchase, you have 14 days from the date of delivery to return the item(s) for a refund.

To be eligible for a return:

• The item must be unworn, unwashed, and in its original condition.
• It must be accompanied by the original receipt or proof of purchase.

Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

Exchanges:

• We do not offer exchanges. If you need a different size or style, simply return the item(s) for a refund and place a new order.

Return Shipping:

• Customers are responsible for return shipping costs unless the item(s) received are defective or damaged.

Contact Us:

• If you have any questions or concerns regarding your return, please contact our customer service team at info@urbantribelondon.co.uk

Thank you for choosing Urban Tribe London. We appreciate your support!

Experience swift delivery with Urban Tribe London. Upon placing your order, our dedicated team ensures your items are carefully packaged and dispatched within 1-2 business days. With standard shipping, expect your package to arrive within 5 working days. For any inquiries, reach out to our customer service team. Thank you for choosing Urban Tribe London.